Terms Of Use

Welcome to HELPAID. Thank you for stopping by. These Terms of Use, the Privacy Policy, the Mobile Devices Terms and all policies posted on our site set out the terms on which we offer you access to and use of our Services. You agree to comply with all the above when accessing or using our Services. 

Your Account

In order to access and use some or a portion of the Services, you may be required to register and create an Account with your email address and a password. You are solely responsible for all activities that occur under your Account.

You may connect to the Services with a third-party service and you give us permission to access, store, and use your information from that service as permitted by that service and as may be described in our Privacy Policy. If you believe your Account may have been compromised or misused, contact us immediately at Helpaid Customer Support.

Using Helpaid Services

You will post in the appropriate category and will not do any of the following things:

  • Violate any of our Service Posting Rules.
  • Provide false or misleading information.
  • Infringe any third-party right.
  • Distribute or contain spam, chain letters, or pyramid schemes;
  • Distribute viruses or any other technologies that may harm Helpaid or the interests or property of Helpaid users.
  • Copy, modify, or distribute any other person's content.
  • Use any robot, spider, scraper or other automated means to access Helpaid and collect content for any purpose without our permission.
  • Harvest or otherwise collect information about others, including email addresses, without their consent.
  • Bypass measures used to prevent or restrict access to Helpaid.

Abusing Helpaid Services

Please use the flagging system to tell us about any problems or offensive content so that together we can keep the Service site working properly. We may limit or terminate our Services, remove hosted content and take technical and legal steps to keep users off Helpaid if we think that they are creating problems or acting inconsistently with our policies. However, whether we decide to take any of these steps or not, we do not accept any liability for monitoring Helpaid or for unauthorized or unlawful content on Helpaid or such use of Helpaid by users.


Global Marketplace

Some of Helpaid’s features may display your ad on other sites that are part of the global eBay community, like on eBay or our classifieds sites in other countries. By using Helpaid Services, you agree that your ads can be displayed on these other sites. The terms for our other sites are similar to these terms, but you may be subject to additional laws or other restrictions in the countries where your ad is posted. When you choose to post your ad to another site, you may be responsible for ensuring that it does not violate our other site policies. We may remove your ad if it is flagged on any of our sites, or if we believe it causes problems or violates any rule or policy.


Fees and Services

Using Helpaid Services is generally free. We may charge fees for certain Services. If the service you use charges a fee, you will be able to review before accepting the charge. Our fees are quoted in Canadian Dollars, and we may change them from time to time. We will notify you of changes to our fee policy by posting such changes on the site. We may choose to temporarily change our fees for promotional events or new services; these changes are effective when we announce the promotional event or new service. Our fees are non-refundable, and you are responsible for paying them when they're due. If you don't, we may limit your ability to use the Services. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms (for accounts over 180 days past due, you permit us to instruct PayPal to deduct the amount owed from your PayPal account balance).  

Canadian taxes associated with our Services will be collected when applicable.  You’ve agreed to provide accurate address information necessary for Helpaid to comply with its obligations under applicable law. To the extent that such information is not provided, Helpaid will in its discretion determine and collect appropriate taxes.

You are solely responsible to collect and remit any applicable taxes resulting from the sale of your items or services listed on our site. 


Helpaid Services contains stuff from us, you, and other users. You agree not to copy, modify, or distribute Helpaid Services, our copyrights or trademarks. When you give us content, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. If you believe that your rights have been violated, please notify Helpaid Customer Service and we will investigate the matter. We reserve the right to remove content where we have grounds for suspecting the violation of these terms or the rights of any other party.

Personal Information

By using Helpaid Services, you agree to the collection, transfer, storage and use of your personal information by Helpaid.ca.



These terms and the other policies posted on Helpaid constitute the entire agreement between us and you, superseding any prior agreements. This agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. We both submit to the jurisdiction of the courts of the Province of Ontario. This will not affect your statutory rights if you are a consumer and applicable consumer law requires application of another law for certain topics. If we don't enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive. We may automatically assign this agreement in our sole discretion in accordance with the notice provision below (our assignment to an affiliate will not require notice). Except for notices relating to illegal or infringing content, your notices to us must be sent by registered mail to:

[email protected]

We will send notices to you via the email address you provide, or by registered mail. Notices sent by registered mail will be deemed received five days following the date of mailing. We may update this agreement at any time, with updates taking effect when you next use the site or after 30 days, whichever is sooner. No other amendment to this agreement will be effective unless made in writing, signed by users and by us. Send questions, comments or complaints to Helpaid.ca.